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Can pensioners get free broadband?

Can pensioners get free broadband?

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Last updated: 21 May 2021

Unfortunately, pensioners can’t get free broadband as it stands. This may happen in the future as the internet access is increasingly considered a basic necessity, but for now you’ll still have to pay for access.

That being said, you can find heavily discounted deals for pensioners and all-round cheap broadband compared to a few years ago. Depending on how you use the internet, you could find a package for as little as £10 which gives you the access you need. 

If you’re in receipt of certain benefits, you may well be able to get even further discounts on your broadband.

What cheap broadband offers for pensioners are there?

There are some extremely affordable broadband deals on the market, with features and discounts geared towards the elderly.

For example, an arm of Virgin Media called Talk Protected offers free calls to the elderly and people with disabilities, as well as a flat rate for line rental. This can make it much easier to manage your bills.

BT have a Basic+ package for those in receipt of Pension Credit, constituting of basic broadband as well as line rental for a hugely reduced fee. It does come with a usage cap, but if you only use the internet for general browsing and sending emails then this is one to consider.

If you like to video-call with family or stream TV online, you’ll want an unlimited data allowance. The Post Office and TalkTalk both offer this for an accessibly low rate.

Should I get broadband specifically for pensioners?

You may see broadband advertised specifically for seniors. Some of these packages can offer extra benefits, such as additional customer support, free engineer visits and virus protection.

However, sometimes these packages may be pricier than other deals for what’s actually included, so you should always compare them with regular broadband packages as well. You can use our information and advice pages to help you decide which broadband package would be best for you.

How else can pensioners get free internet?

While free broadband at home is a little way off, free internet is everywhere in public spaces. If you have a smart device that can connect to the internet, then you’ll be able to connect to WiFi hotspots when you’re out at the pub, library or even the supermarket! Even public areas like parks can have WiFi access, so you can still get online even when you’re not at home.


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Fergus Cole

Author: Fergus Cole

Fergus is a journalist specialising in the personal finance, energy and broadband sectors. He also has a passion for travel and adventure so tries to make the most of this in any spare time he gets.