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Hyperoptic Broadband

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Rated 5/5 on Trustpilot based on over 680 reviews
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Rated 5/5 based on over 680 reviews
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Free and impartial

Free and impartial

Rated 4.9 / 5 on Google*

Rated 4.9 / 5 on Google*

Offers from over 15 providers

Offers from over 15 providers

Latest offers from Hyperoptic Broadband in February 2021

Who is Hyperoptic?

Hyperoptic began rolling out services in 2011 and are one of the few internet providers who only use fibre optic broadband cabling. They are also the first company to claim to have implemented gigabit services to residents.

Hyperoptic is undoubtedly one of the most exciting newcomers on the broadband scene. Offering high-end fibre-to-the-premises (FTTP) connection at reasonable prices, they have some of the fastest broadband packages in the market.

Here’s a handy guide on the benefits and pitfalls of a Hyperoptic broadband deal, but also feel free to read out in depth Hyperoptic broadband review if you’d like to know a little more.

Hyperoptic overview

  • Unbeatably fast broadband speeds
  • Fibre to the Premises (FTTP) cable connection
  • Friendly customer support available 24/7
  • Unlimited downloads on all broadband packages
  • Choose between 12-month deals or rolling contracts
  • No slowdowns or delays during peak times

What does Hyperoptic offer?

Hyperoptic provide some of the UK's fastest broadband. As well as offering high speed internet they also offer phone lines as a standard. They offer a great range of superfast fibre broadband deals, with speeds going up to 1Gb, but currently do not offer any television service.

Hyperoptic broadband packages

Hyperoptic boast blistering top speeds of up to 1GB. One of added bonuses of this company is that you get the same upload speeds as you do download speeds with the 150Mb or 1Gb package. Hyperoptic also offer packages with a monthly rolling contract, although these are the more expensive option.

They also offer broadband only deals without the phone line, they are slightly cheaper but also incur a small installation fee.

Hyperoptic Packages

Unlike most ISPs offering fibre connection, Hyperoptic broadband uses FTTP. This means instead of using old fashioned and unreliable copper wires, you get fibre cabling direct from source to property.

With FTTP you get some of the fastest available internet coverage, but unsurprisingly it’s quite expensive to install. Not every property in the UK can access this type of connection, so use our postcode checker to see if you’re eligible.

  • Fast: With average download speeds of 50Mbps and upload speeds of 1Mb, this is the perfect choice for streaming, light work and general usage.
  • Superfast: The average speeds of up to 150Mbps is perfect for large households who like gaming, HD streaming and video calling. 
  • Ultrafast: Average speeds of up to 500Mbps provide large households and shared accommodation with ridiculously fast and reliably connection.
  • Hyperfast: This is the service that really sets Hyperoptic aside from its competitors, providing average speeds of 1Gbps. Perhaps this is best for those who need to stream, upload and download large files for work.

All Hyperoptic packages come with unlimited data as standard, meaning you don’t have to worry about limits on how much you can upload or download every month. Each one is available both as 12-month deals and more flexible rolling contracts; bear in mind you will also have to pay a one-off £29 activation fee

Hyperoptic Gigabit Broadband

You might have never seen an Internet Service Provider offering Gigabit broadband, the type of connection you get from Hyperoptic’s “Hyperfast” package. With downloads speeds of up to 1Gbps (averaging out at 900Mbps), you can do almost anything, like download a 25GB PS4 game in under 4 minutes.

Read our review of Hyperoptic’s broadband services to find out more.

Hyperoptic Phone & Broadband

Hyperoptic also offer enviable deals on Broadband and Phone packages, and you won’t have to pay for a separate line rental, because it all runs from the same fibre cable. But if you do want it so you can use a landline, then you’ll get some great perks included as standard:

  • Evening and weekend calls
  • Caller display
  • Voicemail
  • Call barring
  • Higher quality call sound with fibre cable

You can also choose to add Anytime UK calls or the Overseas call plan, for an additional cost.

These deals range from £25 to £47 per month for the first 12 months, after which they increase.


Hyperhub router

Hyperoptic’s impressive connection capabilities are made possible by the HyperHub Router, free with all broadband packages. This ingenious piece of kit uses cutting-edge wireless technology to provide homes and businesses with robust and lighting quick internet connection.

The HyperHub features in-built intelligent channel switching, which enables it to minimise any interference caused by changes in environment or weather.

Hyperoptic Contact and Customer Service

Hyperoptic offers 24/7 customer support, online or on the phone. You can call them on 03333321111 or email them at any time. There is also a 24/7 live chat function on their website.

For more specialised advice, you can raise a concern on the My Hyperoptic section of the company website. Your question will be answered by a designated agent who will have been assigned to your account when you first signed up to My Hyperoptic.

Our latest Hyperoptic Broadband deals

*Rated 4.9 / 5 by 19 reviews on Google