Available on rolling contracts
On demand TV packages
NOW is widely known for its TV passes, but it has now established itself as a major broadband provider. NOW Broadband is now available in most homes, and is known as an affordable and competitive broadband provider.
What can you expect from NOW Broadband? How does NOW Broadband compare to its competitors?
NOW Broadband's monthly costs range from £18-£30, depending on the speed you choose. 12-month contracts come with a £5 set up fee as standard. NOW are one of the only providers offering rolling monthly contracts so you can get broadband without tying yourself into a deal for a year (or longer). These monthly plans are great for students, or people with short-term tenancy agreements. Be aware though that the set up fee jumps to £65, so if you are going to stick around for a year, you'll be better off with the contract.
Exit fees are charged for each month remaining on your contract if you terminate early.
NOW Broadband comes with a limited number of additional perks.
NOW does not offer the same bonuses as some of its competitors. You won’t get access to Wi-Fi when you’re out and about and there’s no free storage. This may be a drawback for potential customers.
Installing NOW Broadband takes around two weeks on average.
NOW Broadband comes with a NOW Hub 2 Wi-Fi router. It uses the same hardware as the Sky Q Hub. It is easy to set up yourself at home and you won’t usually need an engineer to visit.
If you are switching from a cable service like Virgin Media, or you do not have an active phone line, you will need an engineer to visit your address.
Installation means setting up your new router. You will need to pay a set-up fee and delivery charge of £5. Installation fees are much higher – £65 – for one month contracts with NOW Broadband.
NOW Broadband is rated highly by customers as being good value for money.
However overall, NOW Broadband is rated averagely by customers. As of May 2020 its trustpilot reviews are 27% “Excellent”, 21% “Great” and 28% “Bad”. That’s pretty good for a broadband provider.
*Rated 4.9 / 5 by 19 reviews on Google