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Vodafone Broadband Review

Find out of Vodafone broadband is right for you

Vodafone Broadband Review logo
Free and impartial

Free and impartial

Rated 4.9 / 5 on Google*

Rated 4.9 / 5 on Google*

Offers from over 15 providers

Offers from over 15 providers

Vodafone Broadband Review

Vodafone is a large and well-known mobile network provider, but they also offer home broadband and home phone services. They often provide special offers on their broadband deals to their mobile phone customers, so you may be able to get a better deal for both your mobile network and broadband if you sign up for both at the same time. Vodafone are a trusted mobile network provider, but is their broadband any good? Continue reading our review to find out more.

Speed: How fast is Vodafone Broadband?

Vodafone offers two main categories of broadband deal – Vodafone Superfast 1 and Vodafone Superfast 2.

Vodafone Superfast 1 is a fibre package which offers average download speeds of around 35Mbps (10Mbps upload speed). This broadband speed is normal for basic fibre broadband packages. It will support a home of three or four people who use the internet regularly. However, if you are using the internet for gaming or streaming high quality videos then you may wish to purchase a faster broadband package.

Vodafone Superfast 2 is a fibre package which offers average download speeds of 63Mbps (20Mbps upload speeds). This speed should be plenty for those streaming or gaming a lot, especially if there are several devices using the internet. However, Virgin Media and EE Broadband provide ultra-fast packages with speeds of 100+Mbps which may be preferable if you want to avoid any speed issues.

Price: How much does Vodafone Broadband cost?

Vodafone broadband is one of the cheaper broadband providers, and most customers believe the provider to be good value for money.

What makes Vodafone stand out?

Vodafone have some great features and extras that they attach to their broadband packages. Here are a few features they offer:

  • Zero setup costs – Vodafone send all their new customers the latest router for no extra cost.
  • SIM only and broadband bundles – for new or upgrading SIM only customers. New customers can get a £3 monthly discount for a mobile and broadband package.
  • 5G network – Vodafone are the first UK provider to launch a 5G-ready mobile and broadband bundle.
  • Entertainment bundles – partnerships with Amazon Prime, Spotify, NOW TV and Sky (make sure you check first as these partnerships change regularly).
  • Home phone call plans – anytime landline and mobile calls for £5 per month. Evening and weekend calls for £4 per month.

Availability: where can I get Vodafone Broadband?

Vodafone, like many other broadband providers, are part of the Openreach network, meaning that Vodafone broadband is widely available around the UK. Openreach superfast fibre network covers 96.4% of the UK.

If you’re unsure you can use our postcode checker to find out whether Vodafone broadband is available in your area.

Customer Experience: How is Vodafone broadband rated by customers?

Vodafone do not have a particularly good record when it comes to customer service – especially for their mobile network. They are one of the most complained about of all the broadband providers, according to Ofcom, with around 30 complaints per 100,000 in early 2019.

Although Vodafone’s customer service may not be highly rated, their broadband packages offer fast internet at competitive prices. They also offer great deals for existing Vodafone mobile customers. Vodafone packages are unlimited and come with line rental included, although they don’t have TV deals included with their broadband bundles. Vodafone offers quality broadband at cheap prices.

*Rated 4.9 / 5 by 19 reviews on Google