Green Network Energy has made a name for itself in a very short time for being a values-driven, environmentally responsible business. It provides a variety of tariffs and has many deals which make it a great option to consider when choosing suppliers. Additionally:
- They are covered by the government’s Warm Home Discount benefit.
- They offer bilingual customer service in Italian and English.
- You get a cashback discount of £60 every time you refer a friend who converts into becoming a customer.
- It has an easy switching process covered by the Energy Switch Guarantee.
- Many of their tariffs do not have exit fees.
About Green Network Energy
Originally founded as a start-up that targeted the needs of Italian expats, Green Network Energy made its way from Italy to the UK in 2017. It now has over one million customers across both countries and aims to bring the “Italian flavour” to the UK energy market.
One of the higher-ranked energy suppliers in terms of customer service, Green Network has a bilingual support team that speaks both Italian and English. The company also places a high emphasis on its values, which reflects in its commitment to green energy investments and exceptionally flexible staff policies.
What does the Green Network Energy Warm Home Discount provide?
One of the key advantages of Green Network energy tariffs are that they fall under the government’s Warm Home Discount, which offers eligible households a one-time discount of £140 on energy bills.
If you already receive Guarantee Credit under the Pension Credit scheme, you will automatically be eligible for this discount. You may also be eligible for this if you fall into a lower income category, though you will need to apply to receive the discount.
Green Network Energy tariffs
Green Network Energy provides gas and electricity tariffs for all types of customers. Whether you are on a tight budget, or need a plan that accounts for your high usage, you can always depend on Green Network Energy for your requirements. Some of their most popular tariffs are:
Family Green Tariff
This is a fixed rate tariff that is among the cheapest offered by Green Network. Unlike many other suppliers, the rate remains the same irrespective of whether you choose to pay with direct debit or by credit card upon receipt of your bill. Demonstrative rates for energy are around 13.7 p/ kWh for electricity and 2.60 p/ kWh for gas usage. The tariff applies for a period of 12 months.
Standard Variable Tariff
This is Green Network’s default tariff that offers variable rates for gas and electricity services. Unlike the Family Green tariff, unit rates differ depending on the method of payment. For example, you may pay 17.36 p/kWh for a direct debit plan, or 18.34 p / kWh for a credit card payment. Green Network offers a discount if you opt for a dual fuel plan. It also does not have any exit fees for this plan.
Prepayment Variable Tariff
This is a variable pay-as-you-go tariff, designed for more flexibility. Gas is charged at 3.54p / / kWh and electricity at 16.40p /kWh, with applicable standing charges. While not the cheapest, opting for this tariff allows you to manage your account on the go, by logging into your Green Network Energy online account.
Green Network Energy customer reviews
Green Network Energy has an excellent reputation among its customers, with a solid Trustpilot rating of 4.3/5 (excellent), and a ranking of 13 out of 35 energy companies reviewed by Which?.
Green Energy’s bill accuracy received the highest rating possible, with a close to perfect score for bill clarity and customer service. Good response times and complaint handling have similarly been mentioned in customer reviews.
However, it is not quite the cheapest option in the market for energy supply, and nor are its digital services up to par with some of the top providers in the market.
The fuel mix for Green network Energy is as follows: