Summary
Scottish Power prides itself on its mission of reducing its carbon footprint via energy generated from 100% natural resources. As one of the biggest energy suppliers in the UK, Scottish Energy offers easy to understand tariffs for every budget, with a range of green options for the environmentally conscious. Some other features are:
- It has over five million customers across the UK
- Their switching process is easy and straightforward
- It is committed to providing green energy from renewable sources
- Its customer service rating is relatively lower than competitors
About Scottish Power
As a part of the Iberdola Group, a global pioneer in wind energy and one of the largest energy companies in the world, Scottish Power also has a huge customer base across the UK. It acquired even more customers from former energy suppliers Tonik Energy and Extra Energy when the latter two companies shut down. Scottish Power generates its own electricity via renewable resources such as solar and wind energy. It is also in the process of building its own wind farms.
What are Scottish Power's electricity and gas deals offers?
Scottish Power has fixed and variable tariffs for all its customers. The fixed tariffs are relatively on the expensive side but may be worth considering if you are interested in green energy. Their most popular energy deals are:
Fix and Save Tariff
A popular tariff with no exit fees, the Fix and Save tariff is a limited duration tariff with energy prices that remain fixed, irrespective of the wholesale price of energy. Energy provided under this tariff comes from 100% renewable resources and requires the installation of a smart meter to track energy usage. For an additional fee, you can also upgrade to the Help Beat Cancer Fix and Save tariff, which supports cancer research across the UK.
Super Saver Variable Tariff
A cut above the average standard variable tariff, the Super Saver tariff from Scottish Power aims to provide customers with added flexibility at a lower price point. There is no end date to this tariff, and it is available to new and existing customers. Energy is generated from renewable resources, and is priced according to the prevailing market rates. On the downside, there is an exit fee if you watch to switch from this tariff - £30 per fuel.
Scottish Power fuel mix
It's important to know where your supplier gets their energy from:
Scottish Power's customer reviews
For an established supplier, Scottish Power unfortunately does not have the best reputation among its customers. Some areas of improvement that are mentioned in its online reviews are its customer service and usage of digital tools. In the annual Which? customer review of energy suppliers, Scottish Power scored only a two out of five on most criteria, like bill clarity and accuracy, as well as complaint resolution and value for money.
On Trustpilot, Scottish Power scores only 1.1 stars out of five, which means that they need to really improve their services if they want to grow.