Single, easy-to-understand tariff
100% renewable energy
Invests in green technology
So Energy prides itself on being among the simplest, most transparent energy providers in the market. Some key features of this supplier are:
Founded in 2015, So Energy is one of the newer and smaller energy providers in the market that is fast gaining a reputation for competitively priced renewable energy. Established by Charlie Davies and David Oscroft, So Energy makes use of the latest technology to supply renewable energy efficiently and keep its tariff prices low for its customers.
In a bid to keep things simple, So Energy offers just one tariff – a fixed rate option called So Toucan. This eliminates any confusion that you might face while trying to wrangle the vast array of options provided by other suppliers.
So Energy also offers a version of this tariff that has lower nightly rates for homes with storage heaters and no gas supply. However, you won’t really make any savings by choosing this plan, unless your home uses at least 40% of your energy consumption overnight. If your home does not fall under that category or if you have a gas supply available then don’t choose this option, since you may end up paying more than you would under So Energy’s regular tariff.
Another key point to note is that So Energy does not yet support smart (prepayment) meters, so if you have a home with a smart meter, this provider may not be for you.
Finally – switching to So Energy is comparatively quick, since it offers the Energy Switch Guarantee.
So Energy tied for 7th place with Ecotricity in the Which? annual customer survey of energy firms. It also has an exceptionally high score of 4.8 / 5 (excellent) on TrustPilot.
The company has a great reputation for complaint handling, though they do not respond to queries over the weekend. Some reviews praise the simplicity and transparency of its offering, while also recognising the accuracy of its billing and ease of documentation and signup.
What So Energy lacks in its availability of digital tools and compatibility with smart meters, it makes up for in the area of value for money. Customers are overall happy with So Energy’s services and think it is a good affordable option for them.
So Energy offers 100% renewable energy
*Rated 4.9 / 5 by 19 reviews on Google