Households with pre-payment meters can pay up to £378 more for their energy than homes with credit meters, according to a new report.
Bulb smart energy meters across England have suddenly started speaking fluent Welsh, to the bemusement of English customers.
Electric vehicle owners will soon be able to use any public charging point, accessed through a single payment platform and with a bank card, under new government suggestions.
Nearly half of all broadband subscribers have never switched their provider, and for many it’s because they fear the hassle.
Telecoms market regulator Ofcom has opened an investigation into O2, over claims it issued inaccurate bills to thousands of customers between 2012 and 2019.
Telecoms regulator Ofcom has toughened regulations to stop mobile and broadband providers from preventing or hindering customers from moving their phone numbers to different providers.
Renewable energy supplier Green Star has been slapped with a £350,000 penalty after it failed to update its records and issue new tenants with welcome packs, meaning they were unable to access their accounts or move to cheaper tariffs.