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Four of the major industry regulators in the UK are not doing enough to protect consumers, according to the National Audit Office.

Openreach have announced that Salisbury will be the first city in the UK to be entirely covered by ultrafast fibre optic broadband.

Brilliant Energy has ceased trading, affecting around 17,000 domestic customers in the UK.

Following Avro Energy’s failure to sign up to the smart meter wireless network, Ofgem has threatened to ban the energy provider from taking on any new customers.

Customers will be able to exit contracts with broadband suppliers which fail to deliver promised speeds, under a new code of practice from telecoms regulator Ofcom, which came into effect 1 March.

Bulb customers are set to save £20 on their annual energy bills later this month as the supplier announces a new raft of price cuts.

Engaged and proactive smart meter users can trim their annual energy bills by up to 20%, as a digitisation transforms our energy consumption and market.

An industry body representing the UK’s internet providers has said it is “disappointed” with Ofcom’s Annual Plan for 2019-20, a document outlining the work the regulator intends to undertake over the next year.

Industry watchdog Ofgem has recently announced that they will be raising the maximum amount that energy companies are allowed to charge customers on standard variable tariffs.

Here’s a roundup of the week’s top stories: