Challenger energy supplier Igloo has received a £20 million investment from Japan’s Osaka Gas, which will be used to develop its innovative home services arm.
Most British Gas customers with pre-payment meters will see their minimum top ups rise from £1 to £5 on 1 January, as the supplier switches payment service.
Insurance firm Lloyd’s of London is becoming one of the ‘last resorts’ for fossil fuel generators as others worldwide are refusing to cover coal projects.
While overall customer satisfaction with energy suppliers is fairly high, customers have the most grievances about pricing and the cost of their energy (31% of complaints) and about faulty bills (28%).
Energy customers who pay on receipt of a quarterly bill pay face energy bills £87 higher, on average, than those who pay monthly via direct debit.