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Author Lauren Smith - 626 Articles

Lauren Smith
Lauren Smith

Lauren Smith has worked as a journalist and copywriter for most of the last decade, covering technology, energy, and consumer rights, in the US and UK.

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Ofcom to Make Broadband Switching Easier
Broadband
18. 12. 2019 | Lauren Smith

Customers will find it easier to switch between broadband providers,...

Ofcom Bans Mobile Providers from Selling Locked Phones
Mobile
17. 12. 2019 | Lauren Smith

Mobile phone providers will be banned from selling handsets locked...

Consumers will face even further costs from a string of...

Challenger energy supplier Igloo has received a £20 million investment...

Competitions Watchdog Approves Ovo's Takeover of SSE
Energy
11. 12. 2019 | Lauren Smith

Challenger Ovo will become the UK’s second largest energy supplier,...

Most British Gas customers with pre-payment meters will see their...

Awareness of the Energy Price Cap Has Fallen
Energy
10. 12. 2019 | Lauren Smith

Only one in five energy customers knows about the energy...

While overall customer satisfaction with energy suppliers is fairly high,...

Energy customers who pay on receipt of a quarterly bill...

Virgin Media Brings Gigabit Broadband to Third City
Broadband
28. 11. 2019 | Lauren Smith

Reading will join Greater Manchester and Southampton as the first...

A Conservative government would spend £9.2 billion over the next...

Think twice before you fire off that “thanks” email. Pointless...