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iD Mobile deals & review

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About iD Mobile

iD is a relatively young mobile minnow, operated by Carphone Warehouse/Dixon’s Carphone and offering service over Three’s mobile network. Launched in 2015, it recently achieved a 1.5% share of the mobile market.

At a glance

The good: The bad:
Cheap and flexible mobile deals Download speeds not as fast as other networks
Widespread UK coverage No rewards or extras
Unlimited data plans available No free roaming available outside of Europe
Monthly data rollovers available Tethering not available
Monthly spending caps available to limit your spending
WiFi and 4G calling available when there is no signal

iD Mobile: Handset Choice

iD offers handsets from Apple, Huawei, Google, Samsung, and others on pay-monthly 24-month mobile contracts and SIM only mobile deals on 30-day, rolling contracts or on a pay-as-you-go basis. Data allowances range from 500MB to 40GB a month.

About iD - Great for Budget Buyers

iD claims to offer the UK’s lowest priced SIM - 500MB of data, 150 minutes of chat, and unlimited texting for £3.99 per month. And with rolling contracts on all SIMs, you can duck out easily.

Other perks are fairly standard - data rollover, bill capping so you don’t overuse and overspend, and inclusive roaming to more than 50 destinations, within your current cost and data allowance.

iD Mobile Network Coverage

Three’s network, used by iD, is available to 99.8% of the UK population and offers coverage to 78% of outdoor space and 89% of indoor premises, comparable to its network operator rivals. Three’s 4G offers average download speeds of 18 Megabits per second (Mbps), in third place behind EE and Vodafone. Its 4G network is available to customers just 76% of the time, less than the other three mobile operators. However, Three is investing heavily in its infrastructure, which will deliver benefits in the future to its customers and those of the mobile virtual network operators like iD Mobile which piggyback off its network.

Complaints Handling & Customer Service

iD mobile hasn’t achieved a large enough market share to appear in Ofcom’s customer satisfaction league tables. The telecoms regulator does compile data on complaints filed about iD (and other providers), however. In iD Mobile’s first appearance in the complaint league tables, for the second quarter of 2018, it received the second highest number of complaints for pay-monthly mobile phone services, at 10 per 100,000 customers, double the industry average of five per 100,000. However, it had improved by the next match, and posted just 5 complaints per 100,000 in the third quarter of the year.

If you do have a concern, iD offers live online chat services and a phone helpline, available between 9am and 8pm during the week and between 9am and 6pm on weekends.

In its few short years on the mobile market, iD has developed a reputation for flexibility and affordability, particularly if you just need a SIM for occasional or light use. However, if you have a large appetite for data, you may be able to find more GBs and more reliable 4G for cheaper elsewhere.

Best iD Mobile SIM only deals

iD Mobile offers a wide range of SIM only deals, all of which are available on either rolling, monthly contracts, or 12-month and 24-month plans. Data allowances range from just 1GB per month to unlimited. 

1 month iD Mobile SIM only deals

iD Mobile

5G SIM Only 2GB

1 month contract

Unlimited

Minutes & Texts

2GB

Data

£5 / month

No upfront fees

iD Mobile

SIM Only 6GB

1 month contract

Unlimited

Minutes & Texts

6GB

Data

£6 / month

No upfront fees

iD Mobile

SIM Only 20GB

1 month contract

Unlimited

Minutes & Texts

20GB

Data

£7 / month

No upfront fees

iD Mobile

SIM Only 30GB

1 month contract

Unlimited

Minutes & Texts

30GB

Data

£8 / month

No upfront fees

iD Mobile

SIM Only 60GB

1 month contract

Unlimited

Minutes & Texts

60GB

Data

£10 / month

No upfront fees

iD Mobile

5G SIM Only 90GB

1 month contract

Unlimited

Minutes & Texts

90GB

Data

£12 / month

No upfront fees

iD Mobile

5G SIM Only 250GB

1 month contract

Unlimited

Minutes & Texts

250GB

Data

£14 / month

No upfront fees

iD Mobile

5G SIM Only Unlimited

1 month contract

Unlimited

Minutes & Texts

Unlimited

Data

£16 / month

No upfront fees

12 month iD Mobile SIM only deals

iD Mobile

SIM Only 6GB

12 month contract

Unlimited

Minutes & Texts

6GB

Data

£6 / month

No upfront fees

iD Mobile

SIM Only 20GB

12 month contract

Unlimited

Minutes & Texts

20GB

Data

£7 / month

No upfront fees

iD Mobile

SIM Only 30GB

12 month contract

Unlimited

Minutes & Texts

30GB

Data

£8 / month

No upfront fees

iD Mobile

5G SIM Only 70GB

12 month contract

Unlimited

Minutes & Texts

70GB

Data

£10 / month

No upfront fees

iD Mobile

5G SIM Only 120GB

12 month contract

Unlimited

Minutes & Texts

120GB

Data

£12 / month

No upfront fees

iD Mobile

5G SIM Only Unlimited

12 month contract

Unlimited

Minutes & Texts

Unlimited

Data

£16 / month

No upfront fees

24 month iD Mobile SIM only deals

iD Mobile

5G SIM Only 8GB

24 month contract

Unlimited

Minutes & Texts

8GB

Data

£6 / month

No upfront fees

iD Mobile

5G SIM Only 25GB

24 month contract

Unlimited

Minutes & Texts

25GB

Data

£7 / month

No upfront fees

iD Mobile

5G SIM Only 40GB

24 month contract

Unlimited

Minutes & Texts

40GB

Data

£8 / month

No upfront fees

iD Mobile

5G SIM Only 80GB

24 month contract

Unlimited

Minutes & Texts

80GB

Data

£10 / month

No upfront fees

iD Mobile

5G SIM Only 150GB

24 month contract

Unlimited

Minutes & Texts

150GB

Data

£12 / month

No upfront fees

iD Mobile

5G SIM Only Unlimited

24 month contract

Unlimited

Minutes & Texts

Unlimited

Data

£16 / month

No upfront fees