Finding the best broadband and phone package
To find the best phone and broadband packages for you, it’s important to know where to start.
Not only do you have to look at different broadband packages, but you have to take into consideration the phone package that comes attached.
There is no shortage of home broadband and phone deals available, and it can be quite overwhelming. Following the advice below will make it more simple to find best broadband and phone deal for your home.
Finding the right broadband package
Firstly, let’s take a look at what you should think about when looking for a good broadband connection:
- Speed: Your internet speed can be very important if you do a lot of things online. Perhaps you stream live TV or download movies a lot? In this case, you’ll need the superfast broadband, otherwise known as fibre optic broadband in the UK. But if you use the internet sparingly, then you can probably make do with a standard broadband speed instead. These will typically be ADSL broadband deals. However, remember that the download speed advertised on any deal will be the average download speed, and your actual speed may be affected by a number of factors.
- Usage: Every time you connect to the internet, you’re using up data. If you’re an avid downloader/streamer, you’re going to use up loads of data, fast. In which case, you should be getting a unlimited broadband plan with no data limits.
- Price: Price is a hugely important factor when looking for deals as a new customer, usually the most important. Be aware though when looking for a cheaper deal - lower prices usually mean lower speeds.
Look for the best home phone plan
Once you’ve figured out what you want from your broadband, it’s time to look at your home phone plan. Generally speaking, pretty much every broadband package comes with standard line rental. However, that doesn’t mean there aren’t additional things you should look for in a home phone plan:
Inclusive Calls: If you find everyone in your house is always using the home phone to chat away, then you can benefit from adding inclusive calls to your home phone plan. This is as close as you will be to getting broadband with free calls! But, if phone usage is rare, you can save money by just sticking with basic line rental or getting evening and weekend calls instead.
Call Charges: It’s important that you check how much a broadband provider charges you for making calls with your home phone. Often, they sneak in call charges in the small print, meaning you don’t notice them until it’s too late.
Extras: There are many extras you can add to UK landline plans these days. Popular ones include inclusive calls to mobile phones and cheap overseas calls. Sure, extras will cost extra, but they’re worth it if you really need them.
Who offers broadband and phone packages?
In truth, almost every provider will have a host of great broadband and phone deals for you to choose from. Perhaps the biggest of the bunch are Virgin Media, Sky Broadband, TalkTalk, BT Broadband, EE Broadband, and Plusnet. These companies tend to have the best variety of phone and broadband deals, but don't be put off by smaller providers you might not have heard of.
Can I keep the same phone number if I switch providers?
Yes, but only if you’re staying in the same house as before. If you’re switching providers and moving to a different house, you might not be able to keep your number. Especially if you’ve moved far away and will need a different area code.
Can I have a second phone line installed?
You can get a second phone line installed, but it will cost you extra. The exact price will depend on your provider, so you should contact them and find out the specifics. Getting a second phone line is a great idea if you’re splitting your property into separate flats or want a dedicated business line coming into a home office.
Last reviewed: 30 April 2021
Next review: 30 May 2021