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Broadband for Older Users

Older people often have different internet habits than younger generations - find a deal that suits your specific needs.

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Broadband for Older Users
Free and impartial

Free and impartial

Rated 4.9 / 5 on Google*

Rated 4.9 / 5 on Google*

Offers from over 15 providers

Offers from over 15 providers

Broadband Deals for Older Users

Why Should Elderly People Get Broadband?

Although the thought of using the internet may be intimidating to older people, it can also provide great opportunities. The internet can allow older people to become more connected to their friends and family using email, social media or skype.

What Do Older People Need From Their Broadband?


Elderly people may want a broadband deal with limited data as they primarily use the internet for sending emails or looking up information as opposed to streaming the latest Netflix series. Alternatively, if they want to stream music or download films then an unlimited package may be more suitable.


Whilst most customers will consider price when they compare broadband deals, this may be of particular concern to an older person who is no longer working.

Good customer service:

Elderly people who aren’t familiar with using the internet will want a reliable customer service to fall back on in case they encounter any problems.

To compare broadband deals and find the best package for older users, just enter your postcode in the form at the top of this page and we'll show you the best deals in your area.

Which Providers Offer the Best Broadband Deals for the Elderly?

Some broadband providers offer packages designed to suit the needs of older people.

Post Office broadband offers customers a basic package with speeds of up to 17Mbps. This package includes unlimited downloads and unlimited weekend calls. It also offers flexible payment options including cash payments, direct debit or debit card payments which may be particularly useful to an older person. This service relies upon existing phone lines at your home and there are therefore no extra set up fees included.

TalkTalk offers a basic 18-month package free of any set up fees. This package comes with unlimited data so there is no potential for excess charges. It also comes with extras such as unlimited landline calls.

BT’s basic package is only available to people on certain benefits such as the state pension. This offers access to the internet at a hugely reduced cost of less than £10 a month. However, customers should be aware that your download limit is capped at 12GB a month and you will have to pay excess charges once you’ve reached your allowance.

What to Look Out for When Comparing Broadband Deals

When your compare broadband deals for the elderly, you should look at whether your package will include other services an older person may want. For example, many older people use a landline and many packages will offer cheap landline services as part of their broadband package. You will also want to consider whether the package includes TV as bundling your broadband and TV services together in one package can often turn out much cheaper.

How Long Will It Take to Install My Broadband?

Installation times vary between broadband providers and it will largely depend on the type of connection you will be using.


This offers the quickest install time as once the router has arrived you can install it yourself. You simply have to plug the router provided into your phone socket and you will have access to the internet.


If you have a phone line at your home then no engineer is required as your broadband provider should be able to access this remotely. Once you receive the router in the post and get the go ahead from your provider, all you have to do is plug your router in to gain internet access.


A fibre optic broadband connection will often require an engineer. You should be able to arrange an appointment with an engineer within a week, and once they have connected the router to the cables you will be able to get online immediately.

*Rated 4.9 / 5 by 19 reviews on Google