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Broadband for Older Users

Older people often have different internet habits than younger generations - find a deal that suits your specific needs.

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Rated 5/5 based on over 680 reviews
Broadband for Older Users

EE Broadband

Standard Broadband

24 month contract + Phone

10Mb / second

Average speed



£22.50 / month

£10 upfront fees

NOW Broadband

Fab Fibre + Free Anytime Calls + Cinema

12 month contract Fibre + Phone

36Mb / second

Average speed



£25.99 / month

£5 upfront fees

KCOM Broadband

Full Fibre 100

18 month contract Fibre + Phone

100Mb / second

Average speed



£39.99 / month

£24.99 upfront fees

Hyperoptic Broadband

Fast 1Gbps Broadband only (Rolling contract)

1 month contract Fibre

900Mb / second

Average speed



£52.00 / month

£29 upfront fees

Sky Broadband

Superfast Broadband + Sky TV + Anytime Calls

18 month contract + TV + Phone

59Mb / second

Average speed



£54.00 / month

£19.9 upfront fees

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Helpful information on broadband for elderly users

Find out more about how to get the right deal, and how to make best use of your internet connection as an older user.

Why should elderly people get broadband?

Although the thought of using the internet may be intimidating to older people, it can also provide great opportunities. The internet can allow older people to become more connected to their friends and family using email, social media or Skype.

What do older people need from their broadband?


Elderly people may want an internet connection with limited data if they primarily go online to send emails or look up information as opposed to streaming the latest Netflix series. Alternatively, if they want to stream music or download films then an unlimited package may be more suitable. Our guide on whether older users need unlimited broadband will help you work out which camp you fall in.


Whilst most customers will consider price when they compare broadband packages, this may be of particular concern to an older person who is no longer working and instead drawing their pension.

Good customer service

Elderly people who aren’t familiar with using the internet will want a reliable customer service to fall back on in case they encounter any problems.

To compare broadband deals and find the best package for older users, just enter your postcode in the form at the top of this page and we'll show you the best deals in your area.

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Which providers offer the best broadband packages for the elderly?

Some broadband providers offer packages designed to suit the needs of older people:

The Post Office

Post Office broadband offers customers a basic package with speeds of up to 17Mbps. This package includes unlimited downloads and unlimited weekend calls. It also offers flexible payment options including cash payments, direct debit or debit card payments which may be particularly useful to an older person. This service relies upon existing phone lines at your home and there are therefore no extra set up fees included.


TalkTalk offers a basic 18-month package free of any set up fees. This package comes with unlimited data so there is no potential for excess charges. It also comes with extras such as unlimited landline calls.


BT’s basic package is only available to people on certain benefits such as the state pension. This offers access to the internet at a hugely reduced cost of less than £10 a month. However, customers should be aware that your download limit is capped at 12GB a month and you will have to pay excess charges once you’ve reached your allowance.

What to look out for when comparing broadband packages for the elderly

When your compare internet deals for the elderly, you should look at whether your package will include other services an older person may want. For example, many older people use landline phones, so a broadband and phone package which offers landline services as part of the package might be the most suitable. You will also want to consider whether the package includes TV as bundling your broadband and TV services together in one package can often turn out much cheaper.

Last reviewed: 01 October 2021

Next review: 01 November 2021