Southern Electric (SSE) has decided to remove a surcharge of £5 for the first 12 months on all customers who have a phone and broadband but not an energy tariff.
People living in the UK are finding it difficult to take ISPs at their word, a survey has revealed.
There has been growing tension between the Scottish and UK government over the level superfast broadband coverage in Scotland with disputes first surfacing towards the back end of 2017.
According to the latest report from Ofcom, TalkTalk received the highest number of complaints of any fixed broadband service provider.
Fibre operator Cityfibre recently announced that Milton Keynes would be the first of a number of cities to be on the receiving end of a 1GB ultrafast broadband network. The rollout is ultimately set to connect approximately 1 million homes over several cities.
Elin Jones, Assembly member for the Welsh county of Ceredigion has levelled criticism at Openreach for apparently failing to finish a fibre broadband installation the village of Oakford.
According to the company Servion, who undertook a study after being granted information by the financial ombudsman, the number of complaints which culminated in financial compensation rose by 15% in the past year for UK telecoms providers.
A new network provider called British Fibre Networks has made the bold claim that they wish to have a 1GBps capable fibre broadband network available to over one third of new British homes by 2021.
Worcestershire County Council (WCC) has brought in two new initiatives in an attempt to aid fibre broadband coverage and speed in both residential and commercial properties in the last 4% of the county.
Virgin Media is being questioned over its continual charging of some of the highest exit fees in the industry. These generally come about in situations where people move into a region that falls outside of the provider’s TV and ISP coverage.