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Average broadband bills in the UK

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Last updated: 11 November 2021

Staying connected has become a vital part of 21st Century living, so much so that paying for internet is now considered an essential bill to pay, along with gas, electricity, water, and council tax. But bills can be expensive, especially once you add up the cost of all your outgoings. 
 
It’s important for all of us to keep on top of our bills, but the easiest way to do that is to make them manageable and affordable in the first place. Therefore, it would be helpful to know what the average UK citizen pays for the same service, so that you’ll know if you’re paying over the odds or not. 
 
In this guide, we’ll explain what the average broadband costs are in the UK, what affects broadband prices, and how you can find a better deal whilst saving on your bills. 

Average cost of a broadband and phone deal

According to Ofcom’s latest Pricing Trends Report, 80% of households in the UK bought two or more services from the same provider as part of a bundle deal in the first quarter of 2021. Of these, broadband and home phone packages were the most popular, with over a third (36%) of households paying for one of these deals.

The cost of a broadband and phone deal can vary hugely, based not only on the provider but also on the type of broadband connection and the speeds you’re getting, whether it’s standard ADSL, superfast fibre (at least 30Mbps), or ultrafast (300Mbps+).

Households with a standard ADSL connection (which we wouldn’t recommend unless fibre isn’t available in your area) paid an average of £28.33 per month for both their broadband and home phone service.

Broadband and phone customers with a superfast fibre connection, however, paid an average of £39.75 for the dual service.

Meanwhile, households with the fastest speeds paid £61.90 per month on average for an ultrafast broadband connection with landline.

If you’re paying above the average, consider switching to one of these well-priced broadband and phone deals:

NOW Broadband

Brilliant Broadband (1 month)

1 month contract + Phone

11Mb / second

Average speed

Unlimited

Usage

£18.00 / month

£65 upfront fees

Hyperoptic Broadband

Fast 50Mbps Broadband + Phone (Rolling contract)

1 month contract Fibre + Phone

50Mb / second

Average speed

Unlimited

Usage

£28.00 / month

£29 upfront fees

Virgin Media Broadband

M500 Fibre Broadband + Phone

18 month contract Fibre + Phone

516Mb / second

Average speed

Unlimited

Usage

£46.00 / month

£35 upfront fees

Average cost of a broadband, phone, and TV bundle

Almost a quarter (23%) of UK households are on a triple-play deal, which bundles your broadband, home phone, and TV services under one bill. These are understandably more expensive on average than a dual-play bundle, but they typically offer significant savings compared to buying each service separately.

Customers who bundled their TV, home phone, and broadband, but opted for a basic ADSL connection, paid an average of £44.21 a month for the whole service at the beginning of 2021.

Households who wanted a bit more from their connection and got a superfast package paid £56.99 a month on average.

And those who went all out for an ultrafast broadband, phone and TV bundle paid an average of £79.40 per month.

If you’re paying over the odds, take a look at some of these fairly priced broadband, phone and TV bundles and switch over today:

NOW Broadband

Brilliant Broadband + Free Anytime Calls + Entertainment TV

12 month contract + Phone

11Mb / second

Average speed

Unlimited

Usage

£23.99 / month

£5 upfront fees

Sky Broadband

Ultrafast Broadband Plus + Sky TV

18 month contract Fibre + TV + Phone

500Mb / second

Average speed

Unlimited

Usage

£59.00 / month

£39.95 upfront fees

Average cost a broadband only connection

Broadband only deals aren’t as common as dual-play or triple-play packages, mainly due to the fact that most providers require a phone line to deliver internet to your home. They are, however, rising in popularity, and a growing number of providers are now offering these simple plans.

According to Ofcom’s report, which looked at prices offered by providers including BT, EE, TalkTalk, and Virgin Media, the average price of a superfast broadband only plan was £43.71.

If you’re paying more than this, consider switching to one of these better-priced broadband only packages:

Hyperoptic Broadband

Fast 1Gbps Broadband only

24 month contract Fibre

Free Roku streaming stick+

900Mb / second

Average speed

Unlimited

Usage

£0 / month for 3 months

Then £35.00 / month

Sky Broadband

Ultrafast Broadband Plus + Sky TV

18 month contract Fibre + TV + Phone

500Mb / second

Average speed

Unlimited

Usage

£59.00 / month

£39.95 upfront fees

Virgin Media Broadband

M350 Fibre Broadband Only

18 month contract Fibre

362Mb / second

Average speed

Unlimited

Usage

£56.00 / month

£35 upfront fees

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Fergus Cole

Author: Fergus Cole

Fergus is a journalist specialising in the personal finance, energy and broadband sectors. He also has a passion for travel and adventure so tries to make the most of this in any spare time he gets.

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