Lauren Smith

Customers will be able to exit contracts with broadband suppliers which fail to deliver promised speeds, under a new code of practice from telecoms regulator Ofcom, which came into effect 1 March.

Engaged and proactive smart meter users can trim their annual energy bills by up to 20%, as a digitisation transforms our energy consumption and market.

An industry body representing the UK’s internet providers has said it is “disappointed” with Ofcom’s Annual Plan for 2019-20, a document outlining the work the regulator intends to undertake over the next year.

Here’s a roundup of the week’s top stories:

Sky internet and pay TV customers should expect to pay more for their entertainment and connectivity from Monday 1 April, as the telecoms provider preps for its annual price hike.

EDF has become the second Big Six supplier to announce a bill hike in the wake of the increase of the new price cap.

E.On has become the first energy giant to hike its prices following the raising of the government’s price cap last week.

Our Power, an “ethical” energy supplier backed by the Scottish government, has become the eleventh energy firm to collapse in a little over a year.

Here’s a roundup of this week’s top broadband and energy news:

Small energy suppliers crowded the top of Which’s? annual customer satisfaction survey, while the Big Six failed to impress their consumers, rankings released Monday reveal.